Philippa Duckworth

Philippa Duckworth

Director - Head of Audit and Financial Reporting

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Most business owners see audit as a cost.

It’s something that appears once a year, pulls people away from what they should be focusing on, and then disappears again as quickly as possible once it’s done. There’s a sense of relief when it’s over. A feeling of, “Right, that’s out of the way.” And then the business moves on. That’s where the problem sits.

Because when audit is treated like something to get through, it never delivers what it’s actually capable of.

What’s actually happening beneath the surface

Every set of financials tells a story.

Not just of what’s happened over the last 12 months, but of how the business is really operating day to day, such as: where money is being made, where it’s being lost without anyone really noticing, where processes are creating friction and where decisions are being made without the full picture.
We see this regularly.

The numbers themselves are technically correct, but the understanding behind them is limited. Without that understanding, the numbers don’t help you run a better business, they just tell you where you’ve been.

The question most audits are built around

Most audits are designed to answer one question:
Are the numbers correct?

It’s an important question, but it’s not the one that drives progress. Because knowing your numbers are accurate doesn’t automatically mean you’re making better decisions, improving performance, or setting the business up for growth. Accuracy on its own doesn’t move the business forward. The more useful question, the one that actually creates momentum is:

What are these numbers telling us, and what needs to change?
That’s where the value sits.

Where audit should be adding real value

When audit is approached properly, it becomes far more than a compliance exercise.

It gives you a clearer, more honest view of how the business is functioning right now, not just how it’s performed historically. It starts to highlight things that don’t always show up at first glance. For example: where margins are tighter than they should beor where systems aren’t keeping up with the way the business has evolved. Once you can see those things clearly, you’re in a position to do something about them.

The small things that hold businesses back

What often surprises business owners is that it’s rarely one major issue that causes problems. More often, it’s a collection of smaller things that have built up over time. Reporting that doesn’t quite go far enough. Processes that have never been challenged as the business has grown. Controls that were right a few years ago, but no longer fit the size or complexity of the business today. On their own, none of these feel critical. But together, they affect profitability, cashflow, and the speed and confidence of decision making.

And over time, that adds up.

Why this becomes more important as you grow

In the early stages of a business, you can rely heavily on instinct because you’re close to everything and you know what’s going on. You can spot issues quickly and make decisions without needing perfect information. But as the business grows, that changes. Decisions become bigger and teams become larger. The business structure becomes more complex and at that point, instinct on its own isn’t enough.

You need clear, reliable information. You need to understand where the pressure points are and you need to be confident that the decisions you’re making are based on something solid. That’s where audit should play a role, not as a formality, but as part of the infrastructure that supports better decision making

A different way to think about audit

The businesses that get real value from audit don’t see it as something they have to do. They see it as something they can use. Instead of asking, “Do we need an audit this year?” they ask, “How do we use this process to improve how we run the business?”. It’s a subtle shift, but it changes everything. Because it moves audit from being reactive and compliance-led to something that actively supports better decisions, stronger performance, and more confident growth.

Audit shouldn’t just confirm that everything is in order. It should help you understand your business more clearly, identify where improvements can be made, and give you the confidence to move forward. If it’s not doing that, it’s not doing enough. And when it does, it stops being a cost. It becomes an advantage.

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